Terms of service

OVERVIEW

This website is operated by Mind and Moonstone. Throughout the site, the terms “we”, “us” and “our” refer to Mind and Moonstone. Mind and Moonstone offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Legal Disclaimer

The information provided by Mind and Moonstone regarding crystals, spiritual wellbeing, manifestation, self-care, and holistic practices is intended for educational, informational, and entertainment purposes only.

Our products, content, and guidance are not intended to diagnose, treat, cure, or prevent any physical or mental health condition and should not be considered a substitute for professional medical advice, diagnosis, or treatment from a qualified healthcare professional.

Any references to the healing, spiritual, or energetic properties of crystals are based on personal beliefs, spiritual traditions, and individual experiences. Results and experiences may vary from person to person.

By using this website and purchasing from Mind and Moonstone, you acknowledge that you are responsible for your own decisions, wellbeing practices, and use of our products and content.

Mind and Moonstone shall not be held liable for any loss, damage, injury, or claim arising from the use of this website, its content, services, or products purchased through it.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all Terms and Conditions, then you may not access the website or use any Services.

Any new features or tools added to the current store shall also be subject to the Terms of Service. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. Your continued use of the website following any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region of residence, or that you are the age of majority in your country or region of residence and have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose or violate any laws in your jurisdiction while using the Service.

You must not transmit any viruses, malware, or destructive code.

A breach or violation of any Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted across networks and adapted to technical requirements of devices or networks. Payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

Headings in this agreement are included for convenience only and do not affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content is provided for general information only and should not be solely relied upon without consulting more accurate sources.

Historical information may appear on this site and is provided for reference only. We reserve the right to modify site content at any time without obligation to update information.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for products are subject to change without notice.

We reserve the right to modify or discontinue the Service without notice at any time.

We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online and may have limited quantities. Returns and exchanges are subject to our Refund Policy available on our website.

We make every effort to display products accurately, however we cannot guarantee colour accuracy on all screens or devices.

Many of our products contain natural crystals, gemstones, or handmade elements. Due to the natural and handcrafted nature of these items, slight variations in colour, shape, size, and appearance may occur. These variations are not considered faults and make each piece unique.

We reserve the right to limit sales of products or Services to any individual, region, or jurisdiction. Product descriptions and pricing may change at any time without notice.

We do not guarantee that product quality, Services, or information will meet your expectations or that errors will be corrected.

Bath and body products are intended for external use only. Please discontinue use if irritation occurs. Customers are advised to check ingredients carefully before use. Adult supervision is recommended when products are used by or around children.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders at our discretion. Restrictions may apply to orders placed using the same account, payment method, or address.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

For more details, please review our Refund Policy available on our website.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools which we neither monitor nor control.

You acknowledge that such tools are provided “as is” and “as available” without warranties or conditions of any kind.

Any use of optional tools offered through the site is entirely at your own risk and discretion.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and Services available through our Service may include materials from third parties.

We are not responsible for examining or evaluating third-party content or websites and shall not be liable for any third-party materials, products, or Services.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us submissions, suggestions, ideas, or comments, you agree that we may use, edit, publish, or distribute them without restriction.

We reserve the right to monitor, edit, or remove unlawful or offensive content.

You agree your comments will not violate any third-party rights or contain unlawful, abusive, or malicious material.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy available on our website.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability.

We reserve the right to correct errors and update information without prior notice.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, violating laws, infringing intellectual property rights, harassing others, submitting false information, transmitting malware, collecting personal data, spamming, scraping, or interfering with security features.

We reserve the right to terminate use of the Service for prohibited conduct.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free use of the Service.

All products and Services are provided “as is” and “as available” without warranties or conditions of any kind.

In no case shall Mind and Moonstone, our directors, employees, affiliates, suppliers, contractors, or Service providers be liable for any injury, loss, claim, or damages arising from use of the Service or products purchased through the Service.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Mind and Moonstone and our affiliates, employees, contractors, suppliers, and Service providers from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 15 - SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 16 - TERMINATION

These Terms remain effective unless terminated by either you or us.

We may terminate this agreement without notice if we believe you have violated these Terms.

SECTION 17 - ENTIRE AGREEMENT

These Terms of Service and any policies posted on this site constitute the entire agreement between you and Mind and Moonstone regarding use of the Service.

SECTION 18 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom.

SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms at any time by posting changes to our website.

Continued use of the website following changes constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to:

nikki@mindandmoonstone.co.uk

Mind and Moonstone, SIU Offices
4 - 6 Greatorex Street
London, E1 5NF
United Kingdom